Most Effective Property Management Program
STC Management was proud to be amongst the distinguished group of elites in the commercial real estate industry at the Distinguished Achievement Award by the Commercial Property Executives. It awarded STC Management “The Most Efficient Property Management” for the STC GardenWalk Project in Anaheim.
The STC Property Management Program at Anaheim GardenWalk aims to improve the efficiency of how GardenWalk performs as well as improve the overall experience for both customers and tenants. The GardenWalk has upgraded many of its property-wide systems and equipment in order to run more efficiently as well as increase customer satisfaction. These improvements have greatly decreased the operating expense of the property which in turn translates to tenant satisfaction.
In addition to these upgrades, tenant outreach in the form of community events with collaborations with the Chamber of Commerce and the City of Anaheim has produced more foot traffic and interest within the Anaheim GardenWalk where previously this number was dramatically less. By being more customer and tenant friendly and more oriented towards helping the tenant STC’s management plan collaborates with the tenants to make their success GardenWalk’s success.
Upgrade of property systems to decrease costs
- Security- upgrading , fixing, and adding of cameras and investment into transportation in order to increase security efficiency and response on the property while decreasing the amount of person hours needed.
- Housekeeping/Janitorial- Power washing equipment and street sweeper purchased to increase efficiency of all personnel and cleanliness
- Parking- New system purchased with License Plate Reader to improve efficiency of largescale simultaneous exits from tenants such as House of Blues, Nightclubs Blush and Rumba Room which numbers in the amount of 3,000+ on busy nights
Upgrade of Property Systems to increase customer/ tenant satisfaction
- Installation of Public Wi-fi to property to promote customer retention
- Installation of Phase I Landscaping to promote GardenWalk’s goal of becoming a place of nature within the city of Anaheim
- Installation of Chairs and Umbrellas to promote customer retention
- Increase of lights within the plaza to promote a safe and inviting environment for tenants and customers at all hours.
- Plans to implement technology to allow for customer interactive landmarks throughout the plaza are currently in motion
In addition to these upgrades, tenant outreach in the form of community events with collaborations with the Chamber of Commerce and the City of Anaheim has produced more foot traffic and interest within the Anaheim GardenWalk where previously this number was dramatically less. By being more customer and tenant friendly and more oriented towards helping the tenant STC’s management plan collaborates with the tenants to make their success GardenWalk’s success.
Commercial Property Executive and Multi-Housing News hosted
a joint reception on Thursday evening to honor the winners of the 2019
CPE Distinguished Achievement Awards and MHN Excellence Awards. The
event was held at 10 Grand Central in New York City.
Now in their ninth year, the CPE Distinguished Achievement Awards
recognize the year’s top deals, projects and future leaders. Entries
were judged by a distinguished panel of senior industry professionals:
- Gregg Gerken, executive vice president & head of commercial real estate, TD Bank
- Steven Bandolik, managing director & senior leader, Deloitte Services LP
- Drew Johnson, lead architect, Knotel
- Steven Kurtz, valuation & business managing director, BDO
- Joseph Lauro, managing director & principal, Gensler
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